FAQ

How do I place my order?

Once you have finished adding items to your shopping cart, point your cursor to the red button saying “ADD TO CART.” You will then be transferred to our secure CHECKOUT page to either login to your account if you have or place an order without one.

After providing this information: name and shipping details, you need to choose the shipping method (Standard, Express or P.O. box which takes an extra 5 days). Once done, Kindly proceed to payment terms.

You will now need to enter your payment details. After completing payment, you are asked to choose if you’re billing address is same as shipping address or use a different one. Once you are ready to complete your order, click “Complete order.” You will receive an on-screen order confirmation, as well as a second confirmation via e-mail.

If you have difficulties in the checkout process, please feel free to contact our customer service support via chat or email.

How do I remove items from my shopping cart?

First, click on the “Cart” icon on the upper right corner of the webpage. This will allow you to check all items that are currently in your shopping cart. Once you have identified the item tha you want to remove, click the X icon on the right side next to the price of the item. Once done, choose update cart and you can now continue shopping or complete your order.

How do I change the quantity of a particular item in my cart?

First, Click on the “Cart’ icon on the upper right of the webpage. This will allow you to check all items that are currently in your shopping cart. To change the quantity of an item in your cart, move cursor to the number box which is next to the product description. If you want to increase the quantity click on the arrow up, if you want to decrease the number then you may choose arrow down. Once you do this the quantity and the associated dollar amount will automatically change and reflect the correct amounts for both the quantity and the total cost.

What if I need to change my address?

Please email us or have a chat with our Customer Service support team with your changes. Address changes may need additional approval through our verification process. Please note: If an order is already in transit (package has already left our warehouse), we can no longer change the shipping address for you. You need to contact the courier directly for this request.

Do you offer a wholesale service?

At Best Mobile Phone we provide the best small quantity unit pricing available on every item. Our algorithms run daily to determine the lowest cost in stock supplier.

However if you are looking to purchase multiple items there is an efficiency of scale around sourcing and fulfilment that means we may be able to offer better pricing on a larger order.

If you are a business or looking for a bulk purchase and would like a quote, please fill in our wholesale application form with your details. If you are looking to make regular purchases, we offer credit accounts to vetted customers, so please complete this application.

Once received, our wholesale team will come back to you with price, availability, payment and ETA information.

Scroll To Top
Close
Close
Shop
0 Wishlist
0 Cart
Close

My Cart

Shopping cart is empty!

Continue Shopping